Fix insufficient Bandwidth Error on Amazon Prime Online 2023

When you’re ready to unwind on your favorite couch and watch your favorite Amazon series, you can say “A day when everything went wrong.” What’s the worst part? Amazon Prime video displays the annoying dialog “Your bandwidth is too low” It’s an absolute ughhhh moment! relatable, isn’t it?

Amazon Prime has insufficient bandwidth: What should you know?

Are you trying to view an Amazon Prime Video recently? Are you getting the error “insufficient bandwidth” when trying to watch an Amazon Prime Video?


If so, this is directly connected to your Bandwidth. Bandwidth can be described as your internet speed in megabits per sec (Mbps).

It varies depending on the internet plan you use. The speed can vary from 512 Kbps (Kilobits/second) to 100 Mbps or more.

Ideal internet speeds of 20 Mbps are sufficient to stream buffer-free and high-definition streaming online. However, if you don’t have enough bandwidth, your internet connection will be slow.

Amazon Prime Video has an average bandwidth speed of 24 Mbps.


An “Insufficient Bandwidth” signal means that your bandwidth is insufficient for streaming online. You may have a configuration problem.

Amazon Prime Insufficient Bandwidth error. Troubleshooting guide

Are you experiencing an insufficient bandwidth error with your Amazon Prime recently? Follow these steps to quickly diagnose and fix the problem.

Have you cleared your Amazon cache?

Every application creates a little bit of cache, just like your face needs to be cleaned up to remove dirt and impurities. This can improve the application’s performance.

To clear cache your Amazon Prime Video application:

  • Open Settings. Go to Apps and Notifications
  • The “See all applications” option is available. Tap to open the list of installed applications.
  • To clear the cache, click on the app you’re using.
  • Clear cache

Clearing cache can potentially correct the insufficient bandwidth error as well as improve memory clearing.

Restart your router/modem and reconfigure it

Many times, internet connectivity problems are directly related to the configuration of your router/modem.

Restarting your router/modem is a simple way to fix connectivity issues.


The router configuration, or hardware malfunctions can cause the router to stop delivering the original bandwidth.

Restart will reset the default network settings. This helps resolve any software problems and reconfigures or restores the original bandwidth.

Initiate a device restart

Each device has its own network settings that ensure maximum network traffic performance.

Restarting your device can clean up the hardware, increase internet speed, and fix bandwidth issues.

A space can cause a drop in internet speed when you use a Smart TV, Amazon Firestick or mobile device to stream digital content.

Amazon Video Quality Streaming

The quality of your stream is crucial when dealing with bandwidth issues. This includes the stream’s resolution, bitrate (Fps), and refresh rate. The stream’s bitrate cannot generally be controlled.

Amazon Prime Video allows you to only adjust the video resolution and refresh rate. The resolution affects the stream’s size.


You will need broadband to stream Amazon videos on your TV.

Consider first how much bandwidth Amazon Prime requires. A minimum speed of 3Mbps is needed to stream standard-quality videos. The maximum speed is 5 Mbps. To stream video at 4K resolution, you will need to have a minimum speed 15 Mbps.

You don’t need to purchase a new TV. You can only change the stream quality and check it.

If you can’t see any error in lower resolution streams, then you should continue streaming the same or invest a little more in your internet connection.

Amazon videos can be viewed in various resolutions. There are four resolution options: Standard Definition, High Definition and Ultra High Definition. Enjoy uninterrupted streaming by finding the right bandwidth for your TV.

Reconnect the network by disconnecting it

Verify that you have an internet connection that is stable and strong. Insufficient bandwidth problems can be caused by weak signal strength.

What can you do to fix this problem? This can be done by disconnecting your device from the internet and reconnecting it. Sounds trivial? It works best.

Is your Amazon server down?

Amazon’s server status may be down for reasons other than insufficient bandwidth.

Due to a problem with the regional server, you won’t be able to access any Amazon-related services including Amazon Prime Video.


What are you able to do? You can confirm this by calling, email, or online chat.


Amazon’s server maintenance is excellent. You can rest assured that your server will be up and running within a few hours.


Swap your streaming devices

There is a chance that other devices could cause interference if your wireless network has weak signals. The range of signals that home wireless networks can transmit is limited to 2.4 GHz.

You should check if your phone is being used by other devices at the same frequency. This can cause interference with your wireless signal, and can lead to bandwidth problems.

Temporarily disconnect other devices from the wireless network. Or, try another streaming device to resolve the bandwidth problem.

Your VPN should be turned off

You may notice a drop in internet speed or bandwidth when you stream Amazon videos through a VPN network.

VPNs can change the location of your IP servers, encrypt your traffic and alter your traffic direction. This will affect your internet speed.

A VPN, however, can slow down internet speeds due to several factors.

  • Server location
  • Types of encryption
  • Optimized routing algorithms
  • Slow connection speeds
  • Interference from the Firewall

Disable a VPN that is running in the background and test the performance of Amazon Prime Video.

You should check if your Throttling ISP is active

Your internet service provider is a major factor in how much bandwidth you have and what internet speed you are using. Many ISPs set up throttling to limit bandwidth access to certain websites.

Your ISP may also insert filters or control to reduce the performance of your network.


Contact your ISP immediately if you experience a similar problem.

Amazon Prime Support available at your service

You can also use Amazon Prime Support to resolve your problem and enjoy hassle-free streaming.

Our Concern is Your Concern

As far as streaming services go, the rapid rise of the pandemic has seen the rise of huge competitors.

The digital industry is expanding in every direction. Amazon Prime Video launched its own platform in 2016 after witnessing the rise of Hulu, Netflix, and other market giants.

Amazon Prime Video has been a popular streaming service since its inception.

We hope this troubleshooting guide, which includes every solution possible, will resolve your insufficient Bandwidth Error with Amazon Prime Video.

Follow these steps to quickly fix your bandwidth problem.